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  2. How we work
  3. Right sized support

Right sized support

You’ll need us less

Nicola struggled with building relationships and relied on companionship from the support team. She didn’t really have other friends.

Once a week, Nicola goes to a day centre where she enjoys music, art and a chat. Colleagues would support her there.

We’ve gradually reduced support and built her skills and confidence to the point where Nicola can now go from home, on public transport, without support.

Her confidence has blossomed and, without supporters to fall back on, she has made friends. She goes for coffee with those friends outside of the day centre. Best of all – she now has a boyfriend!

Right-Sized Support: The Right Help at the Right Time

At Discovery, one of our core principles is providing right-sized support—tailored to your needs, at the right time, and in the right way. This approach ensures you receive the support you need while promoting your independence and reducing reliance on paid support over time.

Right-sized support looks different for everyone. For example:

But the principles remain the same:

This approach also makes the best use of core and shared hours, delivering support where it matters most. In many cases, it can even reduce or eliminate costs for local authorities and NHS partners—while improving outcomes for you. 

Find out more…

Find out  how an ISF has helped Jack to take control of his life – and reduce his support costs by 40%.

Find out how innovative transitions support in Sheffield has enabled us to reduce two individuals’ support from 349 to 154 hours per week, within the first 12 months.

Find out how Steve’s commissioned hours halved – and he’s now free of all antipsychotic medication.

Find out how Marvin’s support needs more than halved – and he was able to move safely to less specialist support provision.

Find out  how Reece was supported to manage his emotions and live safely, entirely without support.

Find  out how Bobby, who came to us from hospital with various legal restrictions, has achieved an 83% reduction in his support needs

Read all of our published Life Stories.

I want to say how pleased I am with the progress [name] has made at the Saplings, your staff are clearly working very hard to help him achieve his highest potential, which is lovely to see…

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