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  2. How we work
  3. Values-led thinking

Values-led thinking

You can put your trust in us

When we asked them last:

93%

of people we support right across Dimensions – including Discovery – said they were happy or very happy

86%

of our tenants also said they were happy or very happy

91%

of families said they were happy or very happy too

We Live Our Values Every Day

When we say we’re values-led, we mean it—this is never tokenism. Our values guide every decision we make and shape how we act, ensuring consistency and integrity in everything we do.

Our colleagues often tell us this commitment is one of the things that truly sets us apart.

What are our values?

As part of Dimensions Group, Discovery holds the same set of values. We recruit our colleagues based on these values and place great importance on living them each and every day:

The words we choose across the Dimensions Group

The words we choose reveal a lot about us. Changing our words can also help us think and act differently.

Do take time to read “It’s not woke. It’s showing respect” – or cut to the chase with our ‘Dimensions Dictionary.’

Dimensions Values Me, as Me

This is true if you’re a person we support, or one of our colleagues. And it is as true in Discovery as it is across other parts of Dimensions.

Equality, Diversity and Inclusiveness is at the heart of how we work. Because a diverse organisation makes for a better life for people we support and colleagues alike.

Melissa did really well at hydro yesterday. The staff supporting her were excellent – they clearly know Melissa very well and supported her confidently throughout the session…